U.S.-Based Virtual Assistant Services

Helping businesses nationwide find reliable assistants

— from administrative support to specialized project support.

Our Virtual Assistant Services

Our Process
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Administrative Support

What’s Included
Our US-based Virtual Assistants, highly educated and certified, provide a comprehensive range of administrative services tailored to your business needs.

  • Administrative Tasks: Streamline your daily operations with expert support.

  • Email Management: Organize, prioritize, and respond to emails efficiently.

  • Data Entry: Accurate and timely data input to keep your records up-to-date.

  • Calendar Scheduling: Manage appointments, meetings, and deadlines seamlessly.

  • Spreadsheets: Create, update, and analyze data in organized spreadsheets.

  • Social Media Management: Plan, post, and engage with your audience across platforms.

  • Light Bookkeeping: Simplify your financial tracking and expense management.

  • Event Coordination: Plan and manage events with precision and professionalism.

  • Travel Planning: Arrange itineraries, book accommodations, and ensure smooth travels.

  • Bilingual Support (available with select VAs): Communicate effectively with diverse audiences.

Project Management Support

What’s Included
Our Project Management Virtual Assistants are skilled in organizing, coordinating, and driving your projects to success. Here’s what we offer:

  • Project Planning & Strategy: Develop detailed project plans, timelines, and milestones to ensure smooth execution.

  • Task Coordination: Assign, monitor, and follow up on tasks to keep your team on track.

  • Workflow Optimization: Streamline processes for maximum efficiency and productivity.

  • Team Collaboration: Facilitate communication and collaboration across team members and stakeholders.

  • Progress Tracking & Reporting: Provide regular updates, performance metrics, and insights to keep you informed.

  • Budget Management: Monitor project budgets, track expenses, and ensure cost control.

  • Resource Allocation: Manage resources effectively to meet project goals.

  • Meeting Scheduling & Minutes: Organize meetings, prepare agendas, and document key takeaways for seamless communication.

  • Client & Vendor Coordination: Act as a liaison to ensure smooth interactions and timely deliverables.

  • Tool Expertise: Proficient in Asana, Trello, Monday.com, and other project management software.

  • Deadline Management: Ensure projects are completed on time, every time.

Social Media Management

What’s Included

  • Content Creation: Design visually appealing posts, graphics, and videos tailored to your brand.

  • Platform Management: Handle accounts on Instagram, Facebook, LinkedIn, YouTube, and more.

  • Content Scheduling: Plan and schedule posts to maximize engagement and reach.

  • Engagement: Respond to comments, messages, and interact with your audience to build relationships.

  • Analytics & Reporting: Track performance metrics, analyze trends, and provide actionable insights.

  • Hashtag Research: Identify and use relevant hashtags to boost visibility.

  • Campaign Management: Launch and manage social media ad campaigns to drive results.

  • Competitor Analysis: Monitor competitors to stay ahead in your industry.

  • Community Building: Foster a loyal and engaged community around your brand.

  • Brand Consistency: Ensure all content aligns with your brand’s voice, colors, and aesthetics.

  • Trend Monitoring: Stay updated on social media trends and apply them strategically.

Real Estate VA

Services include:

  • Property Listings Management: Create, update, and maintain property listings on multiple platforms.

  • CRM Management: Set up and maintain CRM systems to organize client data and automate follow-ups.

  • Appointment Scheduling: Coordinate property showings, meetings, and calls with clients.

  • Market Research: Provide insights on market trends, property values, and competitive analysis.

  • Social Media Marketing: Design and post engaging content to promote listings and build your brand.

  • Email Campaigns: Create and manage email marketing to nurture leads and maintain client relationships.

  • Document Preparation: Assist with contracts, agreements, and other real estate documents.

  • Client Communication: Handle inquiries, follow-ups, and maintain professional client relationships.

  • Transaction Coordination: Support with closing processes, ensuring all paperwork and deadlines are met.

  • Data Entry & Organization: Maintain databases, organize client files, and ensure accurate records.

  • Virtual Tour Coordination: Help organize and promote virtual tours for properties.

  • Advertising Support: Assist with ad campaigns for property promotions.

Bookkeeping Support

What’s Included

  • Expense Tracking: Organize and categorize expenses for clear financial records.

  • Invoice Management: Create, send, and follow up on invoices.

  • Accounts Payable & Receivable: Manage payments and collections to ensure smooth cash flow.

  • Bank Reconciliation: Match transactions and maintain accurate account balances.

  • QuickBooks & Accounting Software: Expertise in tools like QuickBooks, Xero, and Wave.

  • Financial Reporting: Generate monthly, quarterly, and annual reports for informed decision-making.

  • Payroll Support: Assist with payroll processing and employee payments.

  • Tax Preparation Assistance: Organize documents and records for tax filings.

  • Budgeting & Forecasting: Help create budgets and analyze financial trends.

  • Data Entry & Organization: Maintain up-to-date and organized financial records.

Let our Bookkeeping VAs handle the numbers while you focus on growing your business!

Customer Support Virtual Assistant

What’s Included

  • Email Management: Organizing, responding to, and prioritizing customer inquiries.

  • Phone Support: Handling inbound and outbound customer calls professionally.

  • Live Chat Support: Managing real-time customer interactions via chat platforms.

  • Complaint Resolution: Addressing and resolving customer issues efficiently.

  • Troubleshooting: Assisting customers with basic technical or product-related issues.

  • Feedback Collection: Gathering and organizing customer feedback for business improvements.

  • Appointment Scheduling: Managing customer bookings and schedules.

  • Order Support: Assisting with order tracking, returns, and exchanges.

E-Commerce Support

What’s Included

  • Product Listing Management: Adding, editing, and optimizing product listings with accurate descriptions, pricing, and images.

  • Inventory Management: Monitoring stock levels, updating inventory, and coordinating restocks.

  • Order Processing: Managing order fulfillment, tracking shipments, and handling returns or exchanges.

  • Customer Support: Responding to customer inquiries, resolving complaints, and providing assistance with orders.

  • Website Maintenance: Updating product pages, banners, and ensuring the site is user-friendly.

  • Analytics and Reporting: Tracking sales performance, website traffic, and generating reports for business insights.

  • Marketing Support: Assisting with email campaigns, promotions, and social media marketing to boost sales.

  • Competitor Research: Analyzing competitors to identify trends and opportunities for growth.

Marketing Support

What’s Included

  • Social Media Management: Creating, scheduling, and posting content on platforms like Instagram, Facebook, LinkedIn, and more.

  • Content Creation: Designing graphics, writing captions, and creating engaging posts using tools like Canva.

  • Ad Campaign Management: Setting up and managing paid advertising campaigns on platforms like Facebook, Google Ads, and Instagram.

  • Email Marketing: Crafting and sending email campaigns, newsletters, and promotions.

  • SEO Support: Assisting with keyword research, optimizing website content, and improving search engine rankings.

  • Market Research: Analyzing competitors, identifying trends, and gathering data for informed decision-making.

  • Analytics and Reporting: Tracking the performance of marketing campaigns and providing actionable insights.

  • Lead Generation: Researching and identifying potential clients or customers for outreach.

  • Brand Strategy Assistance: Supporting the development of brand messaging, tone, and visual identity.

Data Entry & Management

What’s Included

  • Data Entry: Inputting data into spreadsheets, databases, or software systems with precision.

  • Data Cleanup: Identifying and correcting errors, removing duplicates, and organizing data for better usability.

  • Database Management: Updating and maintaining databases, ensuring data integrity and accuracy.

  • File Organization: Sorting, naming, and categorizing files for easy access and retrieval.

  • Spreadsheet Management: Creating, updating, and formatting spreadsheets for analysis or reporting.

  • Data Analysis Support: Assisting with basic data analysis, generating reports, and visualizing data trends.

  • CRM Management: Updating customer information, managing leads, and tracking interactions in CRM systems.

  • Research and Data Collection: Gathering data from online or offline sources and organizing it for decision-making purposes.

Event Planning & Coordination

What’s Included

  • Event Research: Researching venues, vendors, and suppliers to find the best options for your event.

  • Budget Management: Creating and managing event budgets, ensuring all expenses are tracked and within limits.

  • Vendor Coordination: Communicating with vendors, negotiating contracts, and ensuring timely delivery of services.

  • Event Scheduling: Creating detailed timelines and schedules for event activities and deadlines.

  • Guest Management: Sending invitations, tracking RSVPs, and managing guest lists.

  • Travel Arrangements: Coordinating travel and accommodations for event attendees or speakers.

  • On-Site Support Coordination: Planning logistics for on-site event support, including staff and materials.

  • Post-Event Follow-Up: Assisting with thank-you emails, feedback collection, and post-event summaries.

  • Virtual Event Support: Setting up and managing virtual events on platforms like Zoom, Microsoft Teams, or others.

  • Marketing Support: Promoting the event through email campaigns, social media, or other marketing channels.

Personal Assistance

What’s Included

  • Calendar Management: Scheduling appointments, meetings, and personal events, ensuring no overlaps or missed commitments.

  • Travel Planning: Researching and booking flights, accommodations, and transportation, as well as creating detailed itineraries.

  • Email Management: Organizing, filtering, and responding to emails, as well as setting up email reminders.

  • Errand Coordination: Ordering groceries, gifts, or other essentials online and coordinating deliveries.

  • Task Prioritization: Helping you organize your to-do list and ensuring tasks are completed on time.

  • Event Planning: Assisting with the planning and coordination of personal events like birthdays, anniversaries, or small gatherings.

  • Document Management: Organizing and maintaining personal files, documents, and records.

  • Bill Payments and Reminders: Keeping track of due dates and ensuring timely payments.

  • Research Tasks: Conducting research on personal or professional topics, such as finding service providers or comparing products.

  • Lifestyle Management: Booking reservations, managing subscriptions, and assisting with other personal lifestyle needs.

Recruitment Assistance

What’s Included

  • Job Posting Management: Creating and posting job listings on platforms such as LinkedIn, Indeed, and others.

  • Resume Screening: Reviewing and shortlisting resumes to identify the most qualified candidates.

  • Candidate Outreach: Contacting potential candidates, scheduling interviews, and following up as needed.

  • Interview Coordination: Organizing interview schedules, sending reminders, and ensuring smooth communication between all parties.

  • Reference Checks: Conducting reference checks to verify candidate credentials and experience.

  • Applicant Tracking: Maintaining and updating applicant tracking systems or spreadsheets to organize candidate progress.

  • Research on Talent Pools: Identifying and sourcing candidates from relevant talent pools or professional networks.

  • Onboarding Support: Assisting with the preparation of onboarding materials and coordinating onboarding schedules for new hires.

  • Data Management: Organizing and maintaining recruitment-related data and documents.

  • Market Research: Providing insights on salary benchmarks, industry hiring trends, and competitor hiring practices.